1. Introduction
FRT ABA SUPPORT LLC, a computer systems design and integration firm based in the United States, is committed to protecting the privacy and security of every individual who interacts with our website, services, and communications. This Privacy Policy explains in clear and comprehensive terms how we collect, use, disclose, store, and safeguard your personal information.
By accessing www.frtsupport.autos or engaging with any service provided by FRT ABA SUPPORT LLC, you acknowledge that you have read and understood the practices described in this document. If you do not agree with any part of this policy, you should discontinue use of our website and services immediately.
This policy applies to all information collected through our website, electronic communications, service engagements, and any other interaction where this policy is referenced or made available. It does not apply to information collected by third-party websites or services that may link to or be accessible from our platform.
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically to remain informed about how we are protecting your data.
2. Information We Collect
We collect several categories of information depending on the nature of your interaction with FRT ABA SUPPORT LLC. Each category is described below, along with the specific data points and the context in which they are collected.
2.1 Personal Information You Provide Directly
When you fill out our contact form, request a consultation, subscribe to marketing communications, or engage us for professional services, you may voluntarily provide the following categories of personal data: your full name, email address, telephone number, company name, job title, project description, technical requirements, and billing information. This data is collected with your explicit consent at the point of submission, and you are never required to provide more information than is reasonably necessary for the stated purpose.
2.2 Information Collected Automatically
When you browse our website, certain technical information is collected automatically through server logs, cookies, and similar technologies. This includes your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, time spent on each page, clickstream data, and device identifiers. This data helps us understand how visitors use our website, diagnose technical issues, and improve the overall user experience.
2.3 Information from Service Engagements
During the course of a client engagement, we may collect and process additional information necessary to deliver our computer systems design, integration, and consulting services. This may include system architecture diagrams, infrastructure configurations, access credentials (temporarily and with strict access controls), project documentation, and correspondence related to the engagement. All such information is handled in accordance with the confidentiality provisions of our service agreements.
2.4 Information We Do Not Collect
We do not knowingly collect sensitive personal information such as government-issued identification numbers, financial account credentials, biometric data, or health information unless specifically required for a defined service engagement and with explicit written consent. We do not sell personal information to third parties under any circumstances.
3. How We Use Your Information
FRT ABA SUPPORT LLC uses the information we collect for specific, legitimate business purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected without providing notice and, where required, obtaining your consent.
3.1 Service Delivery
The primary use of your information is to deliver the services you have requested. This includes responding to inquiries, preparing proposals and statements of work, executing consulting and engineering engagements, providing technical support, and communicating project status and deliverables. For active clients, we use contact information to maintain the client relationship and ensure continuity of service.
3.2 Website Operations and Improvement
Automatically collected data is used to operate, maintain, and improve our website. We analyze traffic patterns, page performance, and user navigation behavior to identify opportunities for enhancing content, layout, and functionality. We also use this data to detect and prevent fraudulent or malicious activity and to ensure the security and integrity of our web infrastructure.
3.3 Communications
With your consent, we may use your contact information to send you relevant updates about our services, industry insights, case studies, event invitations, and other information we believe may be of professional interest. Every marketing communication we send includes a clear and functional unsubscribe mechanism. You may opt out of marketing communications at any time without affecting your ability to receive service-related messages.
3.4 Legal and Compliance Obligations
Where required by applicable law, regulation, or legal process, we may process personal data to comply with our legal obligations, respond to lawful requests from public authorities, enforce our terms of service, protect our rights and property, and defend against legal claims.
4. Legal Basis for Processing
For individuals located in the European Economic Area (EEA), the United Kingdom, or other jurisdictions requiring a lawful basis for processing personal data, FRT ABA SUPPORT LLC relies on the following legal grounds under the General Data Protection Regulation (GDPR) and equivalent frameworks.
4.1 Consent
We process certain categories of personal data based on your freely given, specific, informed, and unambiguous consent. This applies primarily to marketing communications, non-essential cookies, and the collection of data through our contact form. You have the right to withdraw your consent at any time by contacting us using the details provided in Section 13 of this policy. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
4.2 Contractual Necessity
When you engage FRT ABA SUPPORT LLC for professional services, we process personal data as necessary to perform our contractual obligations. This includes data required for project planning, resource allocation, service delivery, invoicing, and client communications throughout the engagement lifecycle.
4.3 Legitimate Interests
We may process personal data where it is necessary for our legitimate business interests, provided those interests are not overridden by your data protection rights. Legitimate interests include improving our website and services, ensuring network and information security, preventing fraud, and conducting business analytics in support of operational efficiency.
4.4 Legal Obligation
In certain circumstances, we are required to process personal data to comply with applicable laws, including tax regulations, anti-money laundering requirements, and lawful orders from courts or regulatory authorities.
5. Data Sharing & Disclosure
FRT ABA SUPPORT LLC does not sell, rent, lease, or trade your personal information to third parties. We share personal data only in the limited circumstances described below and always subject to appropriate confidentiality and security safeguards.
5.1 Service Providers and Subprocessors
We engage carefully vetted third-party service providers to perform certain business functions on our behalf, including website hosting, analytics, email delivery, payment processing, and cloud infrastructure. These providers are contractually bound to process personal data only in accordance with our documented instructions and to implement appropriate technical and organizational security measures. We remain responsible for the handling of your personal data by our service providers.
5.2 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, personal data held by FRT ABA SUPPORT LLC may be among the assets transferred. We will provide notice on our website and via email to affected individuals before personal data is transferred or becomes subject to a different privacy policy.
5.3 Legal and Safety Disclosures
We may disclose personal data when we believe in good faith that disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with our services, protect the personal safety of our users or the public, or protect against legal liability.
5.4 With Your Consent
We may share your personal data with other parties when you have given us explicit consent to do so for a specific purpose not covered by the circumstances above.
6. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand the effectiveness of our content. This section explains what cookies are, how we use them, and how you can manage your preferences.
6.1 What Are Cookies
Cookies are small text files that a website places on your device when you visit. They serve various functions: remembering your preferences, keeping you signed in, measuring how you interact with a site, and enabling certain features to work correctly. Cookies may be session-based (deleted when you close your browser) or persistent (remaining on your device for a defined period or until manually removed).
6.2 Types of Cookies We Use
We use essential cookies that are necessary for the website to function properly — these include session management and security cookies. We also use analytics cookies to gather aggregated, anonymized data about site traffic and usage patterns. We do not use advertising or targeting cookies that track your activity across third-party websites for the purpose of delivering interest-based advertisements.
6.3 Managing Cookies
Most web browsers allow you to control cookies through their settings. You may configure your browser to block all cookies, accept only first-party cookies, or delete cookies when you close your browser. Please be aware that disabling essential cookies may affect the functionality and performance of our website. For detailed guidance on managing cookies in your specific browser, consult the help documentation provided by your browser vendor.
6.4 Do Not Track Signals
Some browsers include a Do Not Track (DNT) feature that sends a signal to websites indicating that the user does not wish to be tracked. Our website currently does not respond to DNT signals in a standardized way because no universally accepted standard for processing such signals has been adopted. We continue to monitor developments in this area and will adjust our practices as appropriate standards emerge.
7. Data Security
FRT ABA SUPPORT LLC takes the security of your personal information seriously and has implemented a comprehensive set of technical, administrative, and physical safeguards designed to protect your data against unauthorized access, alteration, disclosure, or destruction.
Our security measures include: encryption of data in transit using Transport Layer Security (TLS) protocols; encryption of sensitive data at rest; network segmentation and firewalls; role-based access controls with the principle of least privilege; multi-factor authentication for administrative access to systems containing personal data; regular vulnerability scanning and penetration testing; security awareness training for all personnel; incident response procedures tested and updated on a regular basis; and continuous monitoring of system logs for anomalous activity.
While we strive to protect your personal data using industry-standard practices, no method of electronic storage or transmission over the Internet is entirely immune from risk. We cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you and the relevant regulatory authorities in accordance with applicable data protection laws.
You also play an important role in protecting your data. We recommend that you use a strong and unique password if you create an account on any of our platforms, keep your login credentials confidential, and notify us immediately if you suspect unauthorized access to your account or any other security concern.
8. Your Rights & Choices
Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. This section summarizes those rights and explains how you can exercise them. We will not discriminate against you for exercising any of the rights described below.
8.1 California Consumer Privacy Act (CCPA) Rights
If you are a California resident, the California Consumer Privacy Act and its successor legislation grant you specific rights. You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you in the preceding twelve months, the categories of sources from which that information was collected, the business or commercial purpose for collecting or selling (if applicable) your personal information, and the categories of third parties with whom we have shared your personal information.
California residents also have the right to request deletion of personal information we have collected, subject to certain exceptions including the need to complete a transaction, detect security incidents, comply with legal obligations, or engage in other internal uses compatible with the context in which the information was provided. You have the right to opt out of the sale of your personal information — although FRT ABA SUPPORT LLC does not sell personal data, we honor this right as a matter of principle.
To exercise your CCPA rights, please contact us using the details provided in Section 13. We will verify your identity before processing your request, which may require you to provide information sufficient to match the data we hold. Authorized agents may submit requests on your behalf, provided they present written authorization signed by you.
8.2 GDPR Rights (EEA and UK Residents)
If you are located in the European Economic Area or the United Kingdom, you have the following rights under the GDPR: the right of access to obtain confirmation of whether we process your personal data and a copy of that data; the right to rectification of inaccurate or incomplete personal data; the right to erasure (the right to be forgotten) under certain conditions; the right to restrict or object to processing; the right to data portability, allowing you to receive your data in a structured, commonly used, machine-readable format and transmit it to another controller; and the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.
To exercise GDPR rights, contact us at the email or postal address listed in Section 13. We will respond within one month of receiving a verified request. If you believe our processing violates applicable data protection law, you also have the right to lodge a complaint with the supervisory authority in your country of residence.
8.3 Opt-Out Rights
You may opt out of receiving marketing emails from us by clicking the unsubscribe link included in every marketing communication or by contacting us directly. Service-related transactional emails (such as project updates, invoices, or security notices) are not subject to opt-out, as they are necessary for the performance of our services.
9. Children’s Privacy
Our website and services are directed at business professionals and are not intended for individuals under the age of eighteen. We do not knowingly collect, solicit, or maintain personal information from anyone under the age of sixteen. If we become aware that a child under sixteen has provided us with personal data without verifiable parental consent, we will take prompt steps to delete that information from our systems.
If you are a parent or legal guardian and believe your child has provided us with personal information without your consent, please contact us immediately using the details in Section 13 so that we can take appropriate corrective action. We encourage parents and guardians to monitor their children’s online activities and to instruct them never to provide personal information on websites without permission.
10. International Data Transfers
FRT ABA SUPPORT LLC is headquartered in the United States, and your personal data is processed and stored on servers located within the United States. If you access our website or services from outside the United States, you acknowledge that your personal information will be transferred to, processed in, and stored within the United States, which may have data protection laws that differ from those in your country of residence.
When we transfer personal data from the EEA, the United Kingdom, or other jurisdictions with cross-border transfer restrictions, we implement appropriate safeguards in accordance with applicable law. These safeguards may include reliance on adequacy decisions issued by the relevant regulatory authority, Standard Contractual Clauses approved by the European Commission or the UK Information Commissioner’s Office, or other legally recognized transfer mechanisms.
Regardless of where your data is processed, we apply the same high standards of protection described throughout this Privacy Policy. By using our website or services, you consent to the transfer of your personal data to the United States and its processing in accordance with this policy.
11. Third-Party Links & Services
Our website may contain hyperlinks to external websites, platforms, or services that are not owned or controlled by FRT ABA SUPPORT LLC. This Privacy Policy applies solely to information collected by our website and during our service engagements. It does not apply to any third-party site, even if you access it through a link on our website.
We are not responsible for the privacy practices, content, or security of external websites. When you navigate away from our website, we encourage you to review the privacy policy and terms of service of each website you visit. The inclusion of a link does not constitute an endorsement of the linked site, its content, or its operators.
If you choose to interact with us through third-party platforms such as professional social networks, your activity may also be governed by the privacy policies of those platforms. We recommend reviewing the privacy settings and policies of any third-party service you use.
12. Changes to This Privacy Policy
FRT ABA SUPPORT LLC may revise this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or the scope of our services. When we update this policy, we will post the revised version on this page and update the effective date at the top of the document. For material changes that significantly affect how we handle your personal data, we will provide more prominent notice — which may include a notice on our homepage, an email notification to individuals with whom we have an active relationship, or both.
We recommend that you bookmark this page and review it regularly to stay informed about our current privacy practices. Your continued use of our website and services after the effective date of any revised policy constitutes your acknowledgment and acceptance of the updated terms.
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, you may reach us using the following contact details. We aim to acknowledge all privacy-related inquiries within two business days and resolve them within thirty calendar days.
FRT ABA SUPPORT LLC
13825 SW 90TH Ave APT J108
Miami, FL 33176-6932
United States
Email: office@frtsupport.autos
Phone: +1 (401) 422-1395
Website: www.frtsupport.autos
For data protection inquiries specific to GDPR, CCPA, or other regulatory frameworks, please use the subject line Data Protection Request when emailing us to ensure your inquiry is routed to the appropriate team for priority handling.